Yogame Privacy Policy — How We Handle Your Data

1 Introduction

Yogame ("we", "us", "our", "the Platform") operates the website at yogame.cam — an English-language information and editorial platform covering online sports betting, live casino games and responsible gambling, designed primarily for users in Pakistan.

We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform ("you", "your", "User"). This Privacy Policy ("Policy") sets out in clear and formal terms what personal data we collect, the purposes for which we process it, how we store and protect it, the circumstances under which we share it, and the rights available to you in relation to your data.

By accessing or using the Platform, you acknowledge that you have read, understood and agreed to the data practices described in this Policy. If you do not agree with any aspect of this Policy, you must discontinue use of the Platform.

2 Definitions

The following terms have the meanings set out below throughout this Policy:

3 Scope of This Policy and Data Controller Identity

3.1 Scope

This Policy applies to all Personal Data collected through or in connection with your use of the Yogame Platform at yogame.cam. It does not apply to the data practices of third-party websites, applications or services linked to or from the Platform, including any gambling Operators referenced in our editorial content.

3.2 Data Controller

Yogame acts as the Data Controller in respect of Personal Data collected through the Platform. As Data Controller, we are responsible for determining the purposes and means of Processing and for ensuring that such Processing is conducted lawfully, fairly and transparently.

Yogame operates as an information platform and does not hold a gambling licence issued by the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani provincial authority. Users who are located in Pakistan should be aware that data protection law in Pakistan is at a developing stage and that this Policy reflects principles drawn from internationally recognised data protection frameworks.

4 Categories of Personal Data We Collect

Yogame collects the minimum data necessary to operate the Platform effectively. The categories of Personal Data we may collect are set out in the table below:

Yogame does not collect payment credentials, Easypaisa wallet details, JazzCash account numbers, Raast identifiers or any banking information associated with HBL, UBL, Meezan Bank or Bank Alfalah. Any financial information entered on a third-party Operator's platform is governed exclusively by that Operator's privacy practices.

5 How We Collect Personal Data

Yogame collects Personal Data through the following means:

• Automatic collection on site visit: When you access the Platform, our web servers and analytics tools automatically record technical and device data, including your IP address, browser type and session behaviour. This occurs regardless of whether you actively submit any information.
• Cookies and similar technologies: The Platform uses first-party and third-party cookies to track session data, store preferences and generate aggregate analytics reports. See Section 10 for full details.
• Contact and enquiry submissions: If you contact us via the Platform's contact form or by emailing [email protected], we will collect the information you include in that communication, including your name and email address.
• Third-party analytics providers: We may use analytics services that collect usage data on our behalf using their own tracking technologies. These services act as Data Processors under data-processing agreements with Yogame.

6 Purpose of Processing and Legal Basis

We process Personal Data only for specified, explicit and legitimate purposes. The primary purposes and the corresponding legal basis for each are set out below:

• Platform operation and delivery: To serve web pages, maintain session continuity and ensure the Platform functions correctly for all users. Legal basis: legitimate interests in operating a functioning information service.
• Analytics and platform improvement: To understand how Users navigate the Platform, which content is most useful, and where technical issues arise. Legal basis: legitimate interests in improving the Platform.
• Responding to user enquiries: To respond to questions, correction requests or complaints submitted by Users. Legal basis: performance of a contract (where applicable) or legitimate interests.
• Legal compliance: To comply with applicable law, including responding to valid legal requests from competent authorities. Legal basis: compliance with a legal obligation.
• Security and fraud prevention: To detect and prevent abuse, unauthorised access or misuse of the Platform. Legal basis: legitimate interests in maintaining a secure service.

Yogame does not process Personal Data for direct marketing purposes without your express consent, and we do not sell Personal Data to third-party advertisers under any circumstances.

7 Data Sharing and Disclosure

7.1 Trusted Service Providers

Yogame may share limited Personal Data with trusted third-party service providers who assist in operating the Platform, including hosting infrastructure providers, analytics platforms and content delivery networks. All such providers act as Data Processors and are bound by written data-processing agreements that restrict their use of your data to the purposes for which it was shared.

7.2 Legal Disclosure

We may disclose Personal Data where required to do so by applicable law, court order or valid request from a competent authority. We will notify Users of such disclosure where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, asset sale or reorganisation affecting Yogame, Personal Data may be transferred to the relevant successor entity as part of that transaction. Users will be notified in advance of any such transfer that materially affects the processing of their data.

7.4 What We Do Not Do

• We do not sell Personal Data to third parties for advertising or marketing purposes;
• We do not share Personal Data with gambling Operators for targeting purposes;
• We do not disclose Personal Data to payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — Yogame processes no financial transactions;
• We do not share data with any Pakistani government body except as required by valid legal process.

8 Data Retention

Yogame retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention approach is as follows:

• Technical and analytics data: Retained in anonymised or aggregated form for up to 26 months from collection, after which it is deleted or irreversibly anonymised;
• Contact and enquiry data: Retained for up to 12 months from the date of the last communication, or longer if the enquiry relates to an ongoing dispute or legal matter;
• Cookie data: Session cookies are deleted at the end of your browser session; persistent cookies expire in accordance with the timescales described in Section 10;
• Legal compliance records: Retained for the period required by applicable law.

At the end of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual.

9 Security of Your Personal Data

Yogame implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include but are not limited to:

• Encrypted data transmission using HTTPS/TLS protocols across the Platform;
• Access controls limiting Personal Data access to authorised personnel only;
• Regular review of security practices and infrastructure;
• Data minimisation practices to reduce exposure risk.

Notwithstanding these measures, no method of electronic transmission or storage is entirely secure. Yogame cannot guarantee absolute security of Personal Data transmitted to or stored on the Platform, and Users transmit data at their own risk. We strongly advise Users never to share account passwords or financial credentials via email.

10 Cookies and Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files placed on your device by the Platform when you visit. They help the Platform remember your preferences and understand how you interact with our content.

10.2 Types of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to function. They enable basic features like page navigation and session management. These cannot be disabled.
• Analytics Cookies: Used to collect anonymous data about how users navigate the Platform — pages visited, time spent, scroll depth — to help us improve content and structure. No personally identifiable information is stored.
• Preference Cookies: Store user preferences such as language settings or previously visited sections to improve the browsing experience.
• Third-Party Analytics Cookies: Placed by trusted analytics service providers acting as Data Processors. These providers may collect usage data through their own tracking technologies under their own privacy policies.

10.3 Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform. Clearing cookies does not delete the data already collected — contact us if you wish to request deletion of analytics data associated with your device.

11 Your Data Rights

Subject to applicable law, you have the following rights in relation to your Personal Data held by Yogame. To exercise any of these rights, contact us at the details in Section 16.

We will respond to all valid rights requests within a reasonable period and no later than 30 calendar days from receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days with prior notice. We do not charge a fee for exercising data rights unless requests are manifestly unfounded or excessive.

Where we are unable to fulfil a request — for example, because data has already been anonymised — we will explain the reason clearly.

12 Children's Privacy and Minimum Age

The Yogame Platform is strictly intended for adults aged 18 years and over — or the higher minimum age required by the Operator's licence jurisdiction or Applicable Local Law, whichever is greater. We do not knowingly collect Personal Data from individuals under the applicable minimum age.

If we become aware that Personal Data has been collected from a minor without appropriate consent, we will take immediate steps to delete that data. If you believe that a child has submitted Personal Data to Yogame, please contact us immediately using the details in Section 16.

This age restriction reflects common minimum age standards internationally. It does not constitute a representation that online gambling is lawful in Pakistan or any other jurisdiction for any person of any age. Users remain responsible for compliance with Applicable Local Law.

13 International Data Transfers

Yogame's Platform and supporting infrastructure may involve the transfer of Personal Data to servers or service providers located outside Pakistan. Such transfers may occur in connection with hosting, analytics or content delivery services.

Where Personal Data is transferred internationally, Yogame takes steps to ensure that appropriate safeguards are in place, including contractual protections with Data Processors in the form of standard data-processing agreement clauses. We do not transfer Personal Data to jurisdictions known to lack adequate data protection without putting appropriate safeguards in place.

Data protection law in Pakistan is at a developing stage. To the extent that internationally recognised data protection frameworks apply to your use of the Platform, we endeavour to adhere to the relevant principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality.

14 Third-Party Websites and Operator Links

The Platform may contain references to, or navigational links towards, third-party websites operated by gambling Operators or other independent entities. These third-party websites are not operated by Yogame and are subject to their own privacy policies and data practices.

Yogame is not responsible for the content, privacy practices or data security of any third-party website. We encourage Users to review the privacy policy of every Operator or third-party website before submitting any personal or financial information. Payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — referenced in Yogame's editorial content for contextual purposes only — each operate under their own privacy policies, which you should review independently before using their services.

15 Changes to This Privacy Policy

Yogame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform functionality. When we make material changes, we will update the "Effective Date" and "Last Reviewed" dates at the top of this document and, where appropriate, publish a notice on the Platform.

Your continued use of the Platform after publication of an updated Policy constitutes your acceptance of the revised terms. We encourage Users to review this Policy periodically — particularly Users in Karachi, Lahore, Islamabad and other Pakistani cities where data protection awareness is growing — to remain informed of how their data is handled.

Where a proposed change is significant, we will endeavour to provide at least 14 days' advance notice before the change takes effect. Where such notice is not possible — for example, due to a legal obligation — the change will take effect immediately upon publication.

16 Contact Us — Data & Privacy Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to report a potential data concern, please contact the Yogame team using the details below.